I'll let you talk to a receptionist

The higher-ups at the place I work have distributed "Emergency Procedures" pamphlets. Because we have to prepare for terrorist mischief, see. One section of my pamphlet reads as follows: "If you receive a bomb threat, keep the caller on the line. Do not transfer the call."

Bomb-threat caller-inners hate to be put on hold. They demand the pinnacle in customer service. I like spaghetti. Armitron!